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Customer comment facility

Online enquiries

To help us get back to you quickly, please fill in the details below.

If you are making a comment about one of our bus services please make sure you include details about your journey so that we can identify which particular bus or driver you are referring to.

If you have asked us a question we will try and respond within a working day.  If you have made a comment that we need to investigate further, we will do our best to get back to you within 10 days.  However, if your query is urgent please call us on 0118 959 4000.

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Reading buses Customer Services Team
0118 959 4000 - Mondays to Friday, 8.30am to 5.30pm (excluding public holidays)

Outside of office hours, you can get timetable information from Traveline on 0871 200 22 33
Staffed 7 days a week between 7.00am and 10.00pm (excluding Christmas Day)


Visit us

Bus shop, Broad Street Mall - We’re open 9.00am - 5.30pm Monday to Saturday (excluding public holidays)
Or pop in and see us at our Head Office in Great Knollys Street, Reading RG1 7HH.

Head Office

Reading Transport Ltd, Great Knollys Street, READING, Berkshire, RG1 7HH

Tel: 0118 959 4000

(Reading Transport Limited, registered in England no. 2004963 registered office as above)

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Reading Buses

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